NUUWAÏ UG Terms and Conditions

scope

(1) The following terms and conditions are valid for all contracts that the customer concludes with nuuwai.
(2) Customers under these terms and conditions can be both consumers in accordance with § 13 BGB and entrepreneurs in accordance with § 14 BGB.
(3) A consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor independent.
(4) An entrepreneur is a natural or legal person or a legal partnership that, in the course of entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

Offer and conclusion of contract

(1) The presentation of the products in the online shop is not yet a legally binding offer, but an invitation to order dar. With the online order you make a binding offer, if you go through the online ordering process by entering the information requested there have and click the "Buy" button in the last ordering step.
(2) in the case of acceptance, we send an order confirmation via email or fax. the shipment of the ordered goods to the customer is an explicit declaration of acceptance the same.
(3) the contract is currently only in german language possible.
(4) The contract text is not stored by us. However, we store the order data of the customer. Should the customer lose his documents about his order, he can contact us by post, email, fax or telephone. We will gladly send the customer a copy of the order data.

Delivery and shipping conditions
The delivery times are given on the respective product page or arise due to individual payment methods (see under point 5. Terms of payment).

Terms of Payment Payment for deliveries can be made by prepayment, PayPal, or credit card
payment in advance

The deadline for delivery begins with payment in advance no later than three working days (bank term) after the payment order has been sent to the referring bank.

Payment by PayPal
The time limit for delivery starts when paying by PayPal at the latest one working day after the payment order has been sent to PayPal.

Payment by credit card
If the customer selects payment by credit card (American Express, Visa and MasterCard), the goods will be sent to the customer immediately. The debiting of the credit card takes place only after dispatch of the commodity to the customer.

Prices and shipping costs
(1) The prices apply at the time of the order. All prices are in Euro and are without exception gross prices, ie they include VAT at the rate of 19% and other price components and do not include shipping costs.
(2) The delivery and shipping costs are incurred from the place of the branch of nuuwai and can be found under the link "Shipping and delivery conditions". If the delivery is made to a customer outside the Federal Republic of Germany, the delivery and shipping costs increase.
(3) For shipments outside the EU, additional costs such as: B. taxes and / or duties / customs duties incurred by the customer.
Right of
Withdrawal Consumers are
entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed.

Revocation
Withdrawal
You are entitled to withdraw from this contract within fourteen days without giving any reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must

nuuwai UG (limited liability) , Ernst-Grote Straße 13, 30916 Isernhagen
E-Mail: info@slownature.com

by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Withdrawal
If you withdraw from this contract, we will have you all the payments we have received from you, including delivery charges (except for the additional costs arising from your having a different type of delivery than that offered by us, the most favorable standard delivery), immediately and no later than fourteen days from the day on which the notification of your cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.

We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the cost of returning the goods.

You only have to pay for any loss of value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Exclusion of revocation
The right of revocation does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is authoritative or which are clearly tailored to the personal needs of the consumer.

withdrawal form
If you want to revoke the contract, please fill out this form and send it back.

 

On

nuuwai UG (limited liability), Ernst-Grote Straße 13, 30916 Isernhagen, E-Mail: info@slownature.com

I / we hereby revoke the contract concluded by me / us for the purchase of the following goods:

 .............................................................................. .. ..........................................

 ........................................................................................................................ ..

 

Name of the goods, if applicable order number and price)

Goods ordered on: ........................

date

 

Goods were received on: ……………………

date

 

Name and address of the consumer:

 

...................................................................................................

 

...................................................................................................

 

 

Date, signature: ……………………………………………………………….

Repayment in the exercise of the right of revocation
If you exercise your right of revocation (see revocation instruction under point 7), we use the same means of payment for repayments that you used in the original transaction.

Retention of title
The ownership of goods sold remains reserved until full payment of the purchase price.

Warranty
(1) If there is a defect in the purchased item, the warranty shall be in accordance with the statutory provisions.
(2) The limitation period for statutory claims for defects is two years for consumers and begins on the date of delivery, ie receipt of the goods by the customer.
(3) The warranty period for entrepreneurs is limited to one year.
(4) For consumers and entrepreneurs, the above limitation of liability and limitation period does not relate to claims for damages and reimbursement of expenses that the customer can assert according to the statutory provisions due to defects in accordance with number 12.

Transport damage
(1) If goods with obvious damage to the packaging or the contents thereof, it is requested immediately to reclaim this the carrier / freight service and take with nuuwaï contact via telephone or other means (email / fax / post), so nuuwaï can protect any rights against the freight forwarder / freight service.
(2) Non-observance of the above points does not limit their right of withdrawal. In addition, failure to complain or make contact with the customer's statutory or contractual warranty and liability claims has no effect.

Liability
nuuwai is liable for damages and reimbursement of expenses according to the legal regulations.

Privacy and security
For detailed details on data protection, please refer to the instructions under the separate link "Privacy" .

Final provisions
(1) The law of the Federal Republic of Germany applies. When dealing with consumers within the European Union, the law of the consumer's place of residence may also be applicable, provided that it is mandatory to apply consumer law.
(2) The validity of the United Nations Convention on Contracts for the International Sale of Goods (UN Sales Convention) is excluded, including in cross-border delivery traffic.
(3) The place of jurisdiction for all legal disputes shall be the registered office of nuuwai, insofar as the customer is an entrepreneur, a legal entity under public law or a special fund under public law. If the consumer is not resident in Germany or in another country of the European Union, then the place of jurisdiction of nuuwai is also the place of jurisdiction. In all other cases, the statutory place of jurisdiction applies.

General Terms and Conditions (GTC)  for resale (B2B)

All deliveries, services and offers are based exclusively on our general terms and conditions of sale and delivery below, which also apply if our contractual partner applies to us for other conditions or should apply after receiving these conditions. We hereby reject their acceptance. At the same time we make a contract offer on our terms. Deviations or verbal agreements are only valid if they have been confirmed by us in writing. Notwithstanding that some of these conditions should not be correct, all other parts will continue to apply.
The customer acknowledges the delivery and payment conditions of the seller when placing his order. The order can be made in writing by post or fax, electronically by e-mail, by order in the online shop, or also verbally by telephone or by the external sales force or at the trade fair. Orders are only accepted if the orderer states his full address. There are basically no deliveries to a PO box address, unless this is agreed in writing with the seller. Orders are only binding if the buyer has a written order confirmation. The order confirmation also includes invoicing and delivery of the goods. Placed and confirmed orders are irrevocable. Cost estimates are to be remunerated by the customer.
The prices valid on the day of delivery will be calculated. For domestic deliveries, the prices are in units of EUR ex warehouse plus VAT. The minimum order value is 500, - EUR, for orders that do not meet the minimum order value, we reserve the right to charge a minimum quantity surcharge of 10%. Approved rebates or freight compensation shall be forfeited in court or out of court, settlement proceedings, bankruptcy, default of payment over 2 months, the recipient and in judicial proceedings. For first orders and foreign shipments will be shipped only in advance, unless otherwise agreed.
The delivery is made as agreed, but any liability for meeting a delivery deadline will be rejected. Each appointment is not binding. Operational disruptions or production difficulties in our own factory or in subcontractors, cases of force majeure, shortage of personnel entitle us to withdraw from the contract in whole or in part without any claims for subsequent delivery or compensation being asserted by the purchaser.
Deliveries are made, unless otherwise agreed in writing, ex works / warehouse. The choice of the shipping method and the carrier (post / freight / rail / service) is up to us. The calculation of the shipping costs, results from the nature of the goods to be shipped.
The transport insurance is covered at the expense of the purchaser. Transport damages are to be reported immediately to the transport carrier (post / freight forwarding / rail). A fact or a house inspection is always to demand. A copy of this ad must be sent to us. The dispatch takes place depending upon traffic situation by the post office and parcel service, forwarding agency, course on account and danger of the orderer. The goods are packed carefully, so it can not be paid for breakage of whatever kind, free replacement. Any liability for loss or loss caused by disruption to operations as a result of uproar, high-hand disposition, strikes, lock-outs or any other cause shall be expressly refused. With the departure from the warehouse, the shipment is deemed to have been taken over by the customer.
Unless otherwise agreed, the payment must be made within ten days of the invoice date. If the target is exceeded, default interest is calculated from the due date to at least 1% per month. In the case of unsuccessful direct debit collection with direct debit, we charge a processing fee of € 5.50 in addition to bank charges. Each payment reminder / reminder will be charged a processing fee of 3.50.
A right of set-off or retention of the buyer does not exist.
If the buyer incurs events that make his creditworthiness appear doubtful, or if such circumstances become known before the conclusion of the contract, the supplier can withdraw from the contract or demand immediate payment in cash. Proof of such events shall be deemed to have been provided by the information of a reputable credit agency or bank without the submission of the information requested by the buyer. If such circumstances exist for a participant in a bill of exchange, the supplier may demand immediate cash payment upon return of the bill of exchange.
Insofar as the supplier is entitled to claim damages for complete or partial non-fulfillment of the contract by the buyer, the supplier may assert 25% of the purchase price attributable to the non-delivered goods as a contractual penalty. In the event of the return of goods by the Supplier for reasons for which the Buyer is responsible, the Supplier reserves the right to assert processing costs and impairment, without prejudice to the assertion of further claims for compensation.
The supplier reserves the property of the delivered goods until complete payment of the purchase price and all other claims arising from the business relationship. The buyer has to store the goods separately and to identify the property of the seller. He carries the danger and is liable for coincidences. As long as the retention of title exists, resales are only permissible in the ordinary course of business in the event of payment increases, and only with the consent of the seller. When reselling, the goods are to be marked as nuuwaï products in closing documents and invoices. The buyer hereby assigns all claims due to him from the resale or for any other legal reason with regard to the goods to the seller for his security. He remains authorized to collect the assigned claim in his own name as long as he fulfills his contractual obligations to the seller. Pledging or securing the goods is not permitted. In the event of non-payment of sums due, initiation of settlement or bankruptcy proceedings or any other threat to satisfaction, the goods shall be surrendered to the seller upon request. The seller can assert the invoice without setting a grace period, even if the purchase price has been accepted for change and is not yet due. If the seller takes back the goods on the basis of the retention of title, the buyer is obliged to return the goods free of carriage and carriage and is liable for the loss and the lost profit. as he complies with his contractual obligations to the seller. Pledging or securing the goods is not permitted. In the event of non-payment of sums due, initiation of settlement or bankruptcy proceedings or any other threat to satisfaction, the goods shall be surrendered to the seller upon request. The seller can assert the invoice without setting a grace period, even if the purchase price has been accepted for change and is not yet due. If the seller takes back the goods on the basis of the retention of title, the buyer is obliged to return the goods free of carriage and carriage and is liable for the loss and the lost profit. as he complies with his contractual obligations to the seller. Pledging or securing the goods is not permitted. In the event of non-payment of sums due, initiation of settlement or bankruptcy proceedings or any other threat to satisfaction, the goods shall be surrendered to the seller upon request. The seller can assert the invoice without setting a grace period, even if the purchase price has been accepted for change and is not yet due. If the seller takes back the goods on the basis of the retention of title, the buyer is obliged to return the goods free of carriage and carriage and is liable for the loss and the lost profit. In the event of non-payment of sums due, initiation of settlement or bankruptcy proceedings or any other threat to satisfaction, the goods shall be surrendered to the seller upon request. The seller can assert the invoice without setting a grace period, even if the purchase price has been accepted for change and is not yet due. If the seller takes back the goods on the basis of the retention of title, the buyer is obliged to return the goods free of carriage and carriage and is liable for the loss and the lost profit. In the event of non-payment of sums due, initiation of settlement or bankruptcy proceedings or any other threat to satisfaction, the goods shall be surrendered to the seller upon request. The seller can assert the invoice without setting a grace period, even if the purchase price has been accepted for change and is not yet due. If the seller takes back the goods on the basis of the retention of title, the buyer is obliged to return the goods free of carriage and carriage and is liable for the loss and the lost profit. if bills of exchange have been accepted for the purchase price and these are not yet due. If the seller takes back the goods on the basis of the retention of title, the buyer is obliged to return the goods free of carriage and carriage and is liable for the loss and the lost profit. if bills of exchange have been accepted for the purchase price and these are not yet due. If the seller takes back the goods on the basis of the retention of title, the buyer is obliged to return the goods free of carriage and carriage and is liable for the loss and the lost profit.
Notification of defects must be made at the latest within 8 days after arrival of the goods at the place of destination, stating the alleged individual defects. It has no influence on the fulfillment of the agreed terms of payment. The inspection obligation extends to the entire delivery. A copy of this ad must be sent to us. For demonstrably defective delivered goods or goods, which does not correspond to the made quality data, will be returned as soon as possible replacement or credit. Subsequent complaints are generally not recognized. Changes in execution remain reserved. The dimensions are not binding. Special designs can not be taken back. Handcrafted slight deviations in quality, Form and color do not form a reason for complaint do not entitle to claims for damages or to defer payment. For natural products, it is considered that they are nature-appropriate materials and can change over time, changes in color and material properties are not quality defects but characteristic. We also have the right to withdraw from the contract at any time without any claims for subsequent delivery or damages being made by the customer. Further claims, in particular the right to change, reduction or compensation for non-performance are excluded. Non-compliance with the terms of payment releases the supplier from any obligation to guarantee. that it is nature's materials and can change over time, changes in color and material properties are not quality defects but characteristic. We also have the right to withdraw from the contract at any time without any claims for subsequent delivery or damages being made by the customer. Further claims, in particular the right to change, reduction or compensation for non-performance are excluded. Non-compliance with the terms of payment releases the supplier from any obligation to guarantee. that it is nature's materials and can change over time, changes in color and material properties are not quality defects but characteristic. We also have the right to withdraw from the contract at any time without any claims for subsequent delivery or damages being made by the customer. Further claims, in particular the right to change, reduction or compensation for non-performance are excluded. Non-compliance with the terms of payment releases the supplier from any obligation to guarantee. without any claims for subsequent delivery or damages can be made by the customer. Further claims, in particular the right to change, reduction or compensation for non-performance are excluded. Non-compliance with the terms of payment releases the supplier from any obligation to guarantee. without any claims for subsequent delivery or damages can be made by the customer. Further claims, in particular the right to change, reduction or compensation for non-performance are excluded. Non-compliance with the terms of payment releases the supplier from any obligation to guarantee.
Returns will not be accepted without prior written permission.
The seller is entitled to partial deliveries. Each partial delivery is considered a separate, separate delivery to which these conditions apply.
For items whose price is incorrectly set too low in our price lists, quotations order transcriptions and the like (typographical errors and typographical errors etc.), we are entitled to withdraw from the contract.
For consequential damages caused by faulty material or improper execution of our products, we can only pay damages up to the amount of the stock-sale price.
All claims of the customer, for whatever legal reason, become statute-barred after 12 months. For intentional or malicious behavior as well as claims under the Product Liability Act, the statutory periods apply.
Place of performance is the place of business of the supplier, for deliveries the place of dispatch.
Customer data are electronically stored and processed as far as necessary for business purposes and within the framework of the Federal Data Protection Act. The customer expressly agrees to the collection, processing and use of personal data for the purpose of order processing and product information. The data will not be shared with third parties. The customer is hereby informed in accordance with §26 BDSG.
Jurisdiction also for bills of exchange and check things, in particular for the dunning procedure, is the district court Hanover. German law applies exclusively, also in cross-border delivery traffic.
Should one of the above conditions be or become ineffective, the validity of these terms of delivery and payment will not be affected. The parties are obliged in such a case, instead of the invalid clause, to agree an effective one that comes economically closest to the originally intended. The same applies accordingly in the event that there is a regulatory gap.

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