SHIPPING and DELIVERY

 

SHIPPING FEES

Please, note that shipping costs will be calculated for each product separately if they are sold by the separate vendors. See in Q&A suggestions below on how to diminish shipping costs.

 

About product delivery

SlowNature acts a business accelerator between the customer and European labels. When you a purchase product on SlowNature.com, you are purchasing it directly from the brand.  Many of our vendors are small and family-run enterprises located across Europe. 
The labels on SlowNature.com are independent vendors.

 

Delivery Timing
The estimated delivery time provided on the  product pages of the web site is not definitive and should not be considered a guarantee that your order will be delivered within that specified timeframe. Additionally, please note that many small businesses utilize standard postal services, which can impact delivery times. Please note, that during the holiday season shipping providers often experience delays. 

 

Q&A:

Why can't you offer free shipping on ALL of the products?

We offer free shipping for numerous products. You can see shipping costs at the bottom of every product in the section Shipping Costs.

Slow Nature represents slow fashion, that currently does not have scale (like Fast Fashion does). Because slow fashion does not have scale, the logistic companies apply much higher shipping costs to our shipments. 

 

Shipping costs too high?

You can check shipping cost of each separate item in your cart by going back to the product page – click on Shipping Costs at the bottom of the product page. You can decide to remove the items with high shipping costs and keep only those items that you love the most.

 

Do I get a better deal if I buy directly from the vendor?

SlowNature.com acts as a business accelerator for slow fashion and living companies. When you a purchase product on SlowNature.com, you are purchasing it directly from the brand, at the same price. We mirror all the prices at all times automatically. 

 

What countries do you ship to?

Most of the vendors on SlowNature.com ship around the worls. Please, note that most of  our vendors are located in the European Union.
For orders inside EU, no duties and taxes are applicable.
For orders placed from outside of European Union, the customer will be responsible to pay any applicable taxes and duties.
Few of our brands are located outside of EU, but in this case the brand takes the responsibility to clear the customs and pay applicable fees on behalf of the customer located in EU. None of these costs will be charged to the EU-based  customer. 

 

Do you ship to UK after BREXIT?

At this moment we do not service UK. But we will try to fix that in future.

 

Order status tracking.

You will receive a confirmation that the order has been shipped and the tracking details via e-mail. For standard shipments, tracking might not be available, but you will still receive an email stating that your order has been shipped. If you have not received an email from us, please check your spam mailbox. 

 

I have a question / comment / suggestion.

Please, contact us here. We answer within 24 hours.

 

This page was edited on: 13.12.2023.