If you want to return an item purchased on our marketplace, please send us a message to info(at)slownature.com. Please, provide us with order number and we will help you manage your return. Below you will find more information about the Vendor Returns Policy.
The Customer has a withdrawal period of 14 days from the reception of his order to exercise its right of withdrawal without having to justify any motive, or pay a penalty. The Post stamp or the date on the Post slip advisal notice will be the start date of this delay. The withdrawal right affects all or part of the order.
In case the Customer wishes to return a product, he will have to contact our customer service by email at info[@]slownature.com to state which product is concerned.
WONDER WOMEN OF THE WORLD offers to exchange your product, within the limit of available stocks.
The return fee is free only if the order is non-compliant, in any other case, the return charge will be borne by the customer.
The product(s) must be returned in their original and complete condition (including packaging and label) and accompanied by a copy of the documents attached to the order (delivery slip), to the following address: Returns / WWoW – 60 rue Saint-Antoine – 75004 Paris. If the Customer does not respect the present terms, WONDER WOMEN OF THE WORLD will not proceed to the refund of the concerned goods.
At the reception of the parcel, WONDER WOMEN OF THE WORLD will judge the perfect condition of the returned goods. No return will be accepted if the returned items have been visibly used or damaged by the Customer and such use or damage makes the items unfit for sale.
All products may be returned, except otherwise stated.