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OCANIA.LIFE Terms and Conditions

RETURN / REFUND

To help you choose the right size and the right product, contact our expert to advise you before your purchase. This, in order to reduce the impact on the environment and to guarantee you all satisfaction. For all requests, please send an email to the following address: info@slownature.com

If the product purchased does not meet your expectations you can return it to us, within 15 (fifteen) days after the date of receipt. The product must be imperatively and unconditionally, new, unworn, clean in its packaging with the original label. For hygienic reasons, all leggings should be tried with underwear. Any failure will result in the cancellation of the refund and the return of the product.

We will issue a refund within 15 working days of receiving the product on our premises.

FOR ALL INTERNATIONAL ORDER EXCHANGES AND RETURNS PLEASE CONTACT US BY EMAIL:  info@slownature.com

To help you choose the perfect fit the next time, why not contact our Fashion Consultant for some expert advice before purchasing? This helps to reduce the impact on our environment and makes your shopping experience even more hassle-free.

Try your purchase on in the comfort of your own home and let us know straightaway if you’d like a different size or a refund.

Please note, you have 15 (fifteen) days from receiving your order to exchange, return or refund, the product purchased must be returned within 15 (fifteen) days after delivery date. All products returned, refunded or exchanged, must be in perfect condition and unworn, with label tag attached. Returns that do not meet our policy will be sent back to you. For all international queries please contact us by email. Refunds will be processed within 15 days from receiving the product.

Address for returns / return address:

OCANIA.LIFE 4 Boulevard Philippon, 13004 Marseille - PACA - France.

Contact

For any further information, please send us an email at info@slownature.com and we will get back to you as soon as possible.

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