If you want to return an item purchased on our marketplace, please send us a message to info(at)slownature.com. Please, provide us with order number and we will help you manage your return. Below you will find more information about the Vendor Returns Policy.Please note, you have 15 (fifteen) days from receiving your order to exchange, return or refund, the product purchased must be returned within 15 (fifteen) days after delivery date. All products returned, refunded or exchanged, must be in perfect condition and unworn, with label tag attached. Returns that do not meet our policy will be sent back to you. For all international queries please contact by email Slow Nature support service: email@example.com. Refunds will be processed within 15 days from receiving the product.