Please kindly send us a message with your Name and Order number to Slow Nature support. We will help you to manage the return. We normally respond within 24 hours.
You have 14 days from the ship date to return any items of your order. If 14 days have gone by since you received your order, unfortunately we can’t offer you a refund or exchange.
In order to receive a refund, the goods must be returned in their original unworn condition and with all packaging and tags etc. intact, together with your receipt. We recommend that you retain all of the original packaging and tags until you are sure that you intend to keep the goods. (Please note: Carriage costs will be refunded only if the item is faulty, or if it differs in any way from the advertised goods.)
You should inspect the goods when you receive them for defects or damage. If you find a defect or damage you must tell us as soon as possible before wearing the item and refer to our 'Return sheet', which you will receive with your order.
Items that have been altered or custom made to meet the size or taste of the customer are non-returnable.
Additional non-returnable items: