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Malia Lab by Amato Flavia Terms and Conditions


Art. 1 - Acceptance of the general sales conditions and conclusion of the contract

The contract stipulated between Malia Lab by Amato Flavia (hereinafter "Malia lab") and the Customer (ie the subject, natural person, who makes the purchase on the Site, not referable to his commercial, entrepreneurial or professional activity) must be considered concluded with the acceptance, even partial, of the order by Malialab. In the event of non-acceptance of the order, Malialab will provide to promptly notify the Customer in any case. By placing an order in the various ways provided, according to the order form on the Site (hereinafter the "Order"), the Customer declares to have read all the information provided to him during the purchase procedure and to accept in full these general conditions (hereinafter the "Conditions"). These Conditions can be printed or saved on a durable medium, in compliance with the provisions of art. 12 of Legislative Decree 70/2003 and by art. 51 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.

Art. 2 - Purchase procedure

The products offered for sale by Malia Lab are only those present on the MaliaLab website at the time the Order is forwarded, as described in the relevant information sheets. In any case, it is understood that the images accompanying the description of a product are for information purposes only and may not be fully representative of its features but may differ for example. by color and size (also due to the browser and monitor used for accessing the site and viewing images). To place an Order, the Customer must complete the relevant form on the Site in its entirety and send the same after having carefully examined the Conditions, as well as the characteristics of the product

and / or products you intend to buy. The Customer must also request from Malia Lab, if desired, the issuance of a tax invoice for the purchase, pursuant to art. 22 DpR n. 633 / 1972.The correct reception of the Order is confirmed by Malia Lab through an e-mail reply, sent to the e-mail address communicated by the Customer. This confirmation message will summarize the purchase conditions, as required by applicable legislation, as well as the data entered by the Customer in the Order, so that the same can verify the same and possibly communicate without delay the necessary corrections of incorrect data.

Art. 3 - Prices and Payment Methods

The prices shown on the site are to be considered inclusive of taxes and VAT. Any shipping costs or payment fees are in any case communicated in advance to the Customer through the site or these Conditions. The following payment methods are provided:


For the payment the Paypal circuit can be used by the customer according to the specific procedures of the same


In case of purchase by bank transfer, the bank details for payment will be displayed. The payment by bank transfer involves an additional expense of Euro 2.00 charged to the Customer. The shipment of the goods will take place only upon actual receipt of the payment in the bank.

Art. 4 - Delivery of products and related expenses

The purchased products will be delivered to the address indicated by the Customer in the Order within 72-120 hours, running 24-48-72 hours from the date of registration of the Order by Malia lab, at the cost specifically indicated on the Site before being sent Order. Malia Lab reserves the right to accept or not deliveries requested outside the Italian or European borders. In any case, for deliveries to be carried out outside the Italian borders, shipping costs and delivery times may be subject to change. With regard to deliveries requested in countries outside the European Union, any import customs charges will be borne by the recipient. The Customer is therefore invited to contact the customs authorities in his country to verify the costs and any import limits. The delivery times indicated by Malia Lab must be considered as purely indicative and a delay with respect to the same, or any delivery made with subsequent fractioned shipments does not entitle the Customer to refuse the delivery itself and to request compensation or compensation. Upon delivery of the products, the Customer is required to check: that the number of packages delivered corresponds to what is indicated in the transport document. That the packaging is intact, not damaged, neither wet nor otherwise altered, even in the materials of closure (adhesive tape or metal straps). Any damage to the packaging and / or the product or the mismatch in the number of packages or indications must be immediately detected,

Art. 5 - Right of withdrawal

Pursuant to art. 52 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the Customer may withdraw from the Conditions and therefore from the purchase contract for any reason, without giving reasons and without penalty, within 14 (fourteen) working days from the date of receipt of the products. To exercise the right of withdrawal referred to in Article 5.1 above, Customer must send Malia Lab a notice to that effect, within the deadlines indicated, to the following email address, or use the appropriate form on the Site in the contact field. of withdrawal, the Customer must return the products to our warehouse within 14 (fourteen) days from the withdrawal, to the following address:

Malia lab by Flavia Amato via provinciale 157 88065 Guardavalle Marina (CZ) - Italy

The goods must be returned intact, complete with all their parts and in their original packaging (envelopes and packaging), kept and possibly used for the time strictly necessary to establish and verify their nature, characteristics and size, according to the normal diligence, without there being are signs of wear or dirt, in compliance with the following conditions:

the right of withdrawal can be applied to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the product purchased (eg accessories, accessories, etc ...), so that the withdrawal is possible, the product must be intact and returned in its original packaging, complete in all its parts ( including packaging and any documentation and accessory equipment: labels, tags, tags, seals, etc.), the shipment, until the certificate of receipt in the warehouse indicated by Malia Lab, is under the full responsibility of the customer; of damage to the goods during transport, Malia Lab will notify the Customer, to enable him to file a timely complaint against the courier chosen by him and obtain the relative reimbursement; the product will then be made available to the Customer, simultaneously canceling the request for withdrawal, Malia Lab will not respond in any way for damage, theft, loss occurring during or in any case depending on the shipment for the return. Malia Lab will refund the Customer full amount already paid, net of any additional shipping costs pursuant to art. 56, paragraph 2, of Legislative Decree 21/14, within 14 (fourteen) days of withdrawal, by transferring the amount charged, using the same payment method used by the Customer for the initial transaction, unless otherwise agreed. Malia Lab may suspend the repayment until the returned product is received or until the Customer proves that he has correctly returned the product, if previous. In any case, the Customer will forfeit the right of withdrawal in cases where Malia Lab ascertains that: the returned product and / or its accessories, and / or its packaging are not intact, the product is missing its external packaging and / or of the original internal packaging, the product is missing elements integrating it and / or accessories (eg. closures, laces, buckles, etc.) the product is missing the disposable seal. In the event of forfeiture of the right of withdrawal, Malia Lab will return the purchased product to the sender, charging the shipping costs and, if already reimbursed, the price of the product. the product is missing its external packaging and / or original internal packaging, the product is missing elements integrating it and / or accessories (eg. fasteners, laces, buckles, etc.) the product is missing disposable seal. In the event of forfeiture of the right of withdrawal, Malia Lab will return the purchased product to the sender, charging the shipping costs and, if already reimbursed, the price of the product. the product is missing its external packaging and / or original internal packaging, the product is missing elements integrating it and / or accessories (eg. fasteners, laces, buckles, etc.) the product is missing disposable seal. In the event of forfeiture of the right of withdrawal, Malia Lab will return the purchased product to the sender, charging the shipping costs and, if already reimbursed, the price of the product.

Art. 6 - Guarantees

All products sold by Malia Lab are covered by a 24 (twenty-four) month warranty for lack of conformity, pursuant to Title III of the Legislative Decree 206/2005. To qualify for the warranty, the Customer must keep the invoice, or the payment receipt, together with the transport document. The warranty for lack of conformity will apply as long as the relative product has been used correctly, respecting its destination. the use and the provisions of the instructions for use and washing present in and / or with the product. In the event that, for whatever reason, Malia Lab was not able to return a warranty product to the Customer (restored or replaced), or if the repair or replacement were, even due to the value of the product, excessively onerous, Malia Lab will be able to proceed with the appropriate reduction of the price paid, that is to the restitution of the entire amount paid with termination of the contract. In cases where the application of the guarantees provides for the return of the product, the same must be returned by the Customer in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment).

Art. 7 - Complaints and request for information

Any complaint or request for information may be directed to Malia Lab at the following addresses:

customer care email:

Art. 8 - Privacy

The personal data collected upon the submission of the Order will be processed by Malia Lab for the sole purpose of satisfying the express requests of the Customer, in compliance with Legislative Decree 196/2003 and the privacy statement on the site. Any further processing will be performed only with the express consent of the Customer.

Art. 9 - Applicable law

The sales contract referred to in these Terms and the related execution is governed by Italian law, with the non-application of the conflict rules and the United Nations Convention for the International Sale of Goods. For the resolution of the relative disputes, the Court of the municipality of residence of the Customer will be competent.

Art. 10 - Copyright

Trademarks, logos and other distinctive signs on the site belong to their respective owners. The use of trademarks, logos and other distinctive signs, including reproduction on other websites by unauthorized third parties, is prohibited. The contents of the site are protected by copyright (texts, images and graphics).

Art. 11 - Agreement

The contract replaces all previous contracts, agreements and understandings between the parties and constitutes the entire agreement between the parties regarding the subject of the contract, together with the order, the general conditions relating to the use of the site and the relative conditions to the registration service. Any change or modification of the contract must be accepted in writing by both parties.

Art. 12 - Communications

All communications between the parties must be made in writing and sent to the address of the other party indicated in the contract and in the order. Communications sent to the other party's e-mail address indicated on the website and in the order are also intended to be sent in writing. Communications relating to the validity or existence of this agreement must be exclusively delivered by hand or sent by registered letter with acknowledgment of receipt.

Art. 13 - Language

The sales contract is written in Italian.


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