KiRiVOO Terms and Conditions

Always read the Terms & Conditions before making an order. After submitting an order, customers agree to the Terms & Conditions. For further information, please contact our customers service Slow Nature support.


These Terms & Conditions govern the legal relationship between KiRiVOO, registry code 12889846, and the person (Customer) who uses the e-commerce website.

Throughout the site, the terms “we”, “us” and “our” refer to KiRiVOO. KiRiVOO offers this website, including all information, products and services available from this site to you, the Customer, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

KiRiVOO may update, change or replace any part of the Terms & Condition of sale and the prices of products/services on sale in the KiRiVOO e-store. Any changes must be posted in the e-store environment. All transactions are subject to terms and prices in effect at the time of the transaction. Customer should review the most current version of the Terms of Service at any time on this page - this is Customer responsibility to check this page periodically for changes. 

KiRiVOO has the right to withdraw from the sales agreement and not to deliver the ordered products or provide the promised services in the following cases:

  • KiRiVOO reserves the right to refuse service to anyone for any reason at any time;
  • the product has run out of stock and cannot be made to an order;
  • the product price or information has been displayed incorrectly due to a system error.

When KiRiVOO withdraw´s the sales agreement, Customer will be contacted by e-mail or telephone, and money will be refunded if Customer has arrived to make the transaction. 

KiRiVOO store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to a Customer.

In addition to these Terms and Conditions, the legal relationships induced by marketing products via the KiRiVOO e-store are governed by the laws of the Republic of Estonia.


Certain content and services available on KiRiVOO site may include materials from third-parties. KiRiVOO site may also contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. KiRiVOO reserves the right to modify the contents of this site at any time, but we have no obligation to update any information on the site. The material on this site is provided for general information only.

Product information is regularly checked and improved. The data may have changed since the last visit.

Third-party links on this site may direct you to third-party websites that are not affiliated with KiRiVOO. 


KiRiVOO prices, availability and descriptions of products can change anytime without notice. 

KiRiVOO e-store prices are in euros and valid till the payment is made on time.

The prices of products are available on the product page and include the VAT applicable in the Republic of Estonia, which is 20%. 

The shipping fee is calculated in the checkout if free delivery Terms & Conditions are not met by the Customer. 

KiRiVOO reserves the right to limit the quantities of any products or services that we offer. KiRiVOO reserves the right to discontinue any product at any time. 


Ordering can be done online by adding product(s) in the shopping basket. Customer can also insert and change the quantity of product(s), and should click on "buy" to submit an order.

After choosing the delivery option - payment options are shown. Choose the payment option. After choosing a payment option, fill in personal information. 

Please be careful when filling in personal information as it will play a vital role in delivering the shipment on time. 

The sales agreement is considered final when the payment has been made to the account of Kirivoo OÜ.

KiRiVOO reserves the right to refuse any order you place with us. In the event that KiRiVOO makes a change to or cancels an order, the Customer would be notified and contacted through the email and/or phone number provided at the time the order was made.

After ordering, Customer will receive an order confirmation and delivery information.


The goods will be delivered to the place determined by Customer. Orders are usually delivered within 5 to 14 business days (in Estonia) and 7 to 21 business days to abroad. 

After ordering, Customer will be informed in-advance. Customers will receive an e-mail with the shipping information.

The courier company will deliver the parcel to the address stated in the order. It is not possible to change it after the order has been made.

The goods will be delivered by the courier with a delivery note. All deliveries must be signed for and Customer will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. KiRiVOO strongly suggest to check the package before signing it and mark possible damages of the package on the delivery note. Please inform our support about damage packages on the address: Slow Nature support.

Please be aware that the correct details and delivery address effect delivery process. Please double check if the contact information is correct to avoid misunderstandings and delay of delivery. KiRiVOO and the delivery company are not responsible for delay in delivery and misunderstandings that are caused by incorrect contact information presented by Customer.



All personal information connected to purchases are considered confidential. KiRiVOO has no access to bank information.

Encrypted communication channels with banks guarantee the safety of personal and banking data. Credit card information is always encrypted during transfer over networks.

Customer´s submission of personal information through the KiRiVOO e-store is governed by our Privacy Policy.


Product pictures have illustrative meaning. KiRiVOO has made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

Information, product prices and availability can change without advance notice.

Product information is regularly checked and improved. The data may have changed since the Customer´s last visit. 

KiRiVOO can not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. Customer agrees that from time to time KiRiVOO may remove the service for indefinite periods of time or cancel the service at any time, without notice.

KiRiVOO and Customer take mutual responsibility for damage caused to the other party by violating these Terms & Conditions as determined by the legislation of the Republic of Estonia.

KiRiVOO does not take responsibility for damage caused to the Customer or delay of the delivery if it is caused by circumstances KiRiVOO has no power to change and cannot foresee i.e. force majeure.