If you want to return an item purchased on our marketplace, please send us a message to info(at)slownature.com. Please, provide us with order number and we will help you manage your return. Below you will find more information about the Vendor Returns Policy.
Sometimes, just sometimes, what you buy is not quite what you expected and if you feel you want to return or exchange your frames then we’ll make it as easy as possible for you to do so.
THE BIG PRINT
Returns or exchanges are permitted, provided:
Regretfully, we can’t accept merchandise that does not satisfy those criteria. Frames that were not purchased on our website will not be accepted under any circumstances.
PROCESSING THE REFUND
To return your unworn eyewear, please follow these simple steps: Here are the
PALA ATTN: RETURN/EXCHANGE C/O RMI Services Ltd 18 Blackberry Business Centre Brambleside Uckfield East Sussex TN22 1QQ United Kingdom
If you are returning with the UK and Northern Ireland then (whoop!) you can arrange your free return here. It really is that simple.
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