Ethifashion GmbH Returns Policy

If you want to return an item purchased on our marketplace, please send us a message to info(at)slownature.com. Please, provide us with order number and we will help you manage your return.  Below you will find more information about the Vendor Returns Policy.

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax, or e-mail).
The revocation must be addressed to:
Ethifashion GmbH, Grenzstr. 15, 06112 Halle/Saale, Germany, E-mail: info@slownature.com

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without unduly and at the latest within fourteen days from the day on which we receive notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless you have been expressly agreed otherwise; under no circumstances will you be charged any fees for this repayment.
We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods whichever is the earlier.
You must return or hand over the goods immediately and in any case no later than fourteen days from the day on which you inform us of the revocation of this contract at the address above. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct costs of returning the goods.
End of the revocation instruction
B. Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Ethifashion GmbH, Grenzstraße 15, D-06112 Halle (Saale), info@slownature.com:
- Hereby I/we ( ) revoke the contract concluded by me/us ( ) for the purchase of the following goods ( ) / the provision of the following service ( )
- Ordered on ( ) / received on ( )
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for communication on paper)
- Date

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