CHRISTMAS FRIENDLY: ANY ITEMS BOUGHT TODAY, CAN BE RETURNED TILL JANUARY 8, 2022.

Dagsmejan Ventures AG Returns Policy

Please kindly send us a message with your Name and Order number to Slow Nature support. We will help you to manage the return. We normally respond within 24 hours. 

 

Free return shipping from Europe and US.  

Right of Withdrawal

Customer may cancel a contract and return any delivered Product to Dagsmejan for any reason, provided that the Customer has notified Dagsmejan in writing within 14 days of delivery.

To exercise the right of withdrawal, you must inform Dagsmejan via Slow Nature by dropping us a message here.

Any withdrawal need to entail the following information: 

I/we (*) hereby give notice that I/we (*) withdraw from my/our contract of sale of the following goods,

Ordered on (*) / received on (*)

Order number

Name of Customer

Address of Customer

Date

 

(*) Delete as appropriate

 

To initiate the return process, the Customer must follow the process as described in the returns section of the Site.

The Products must be returned to Dagsmejan in their original condition, meaning undamaged, clean and in their original packaging with all tags still attached. The returned goods are in the ownership and at the responsibility of the Customer until they have arrived at the address indicated for returns. After 14 days, the Customer can still return the Products ordered in case of workmanship an/or material flaws provided the products are returned in their original condition as mentioned above.

Once the Customer has notified Dagsmejan about the wish to cancel the contract, any sum debited to Dagsmejan will be refunded as soon as possible and in any event within maximum 30 days of the ordered item(s) being receiving back in Dagsmejan’s warehouse.

Goods Damaged During Transport

Should the Customer notice upon delivery that the Products ordered have been damaged during transport, Dagsmejan’s customer service should be contacted via Slow Nature by dropping us a message here.

Warranty

The warranty period is valid for 1 year and starts upon dispatch of the Products ordered by the Customer. Any defect covered by the warranty shall be remedied by Dagsmejan at no charge for the Customer. This will be done either in the form of replacement of the product or a full refund as long as the products are unworn and unwashed and have workmanship and/or material flaws. Normal wear and tear and modifications of the Product are excluded from any warranty claims.




If you have any questions don’t hesitate to drop us a message here. We check our mailbox all the time and will respond to you ASAP.

See the full collection of Dagsmejan Ventures AG here.