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Claudia Aureli (Trame di Stile) Return Policy

Please kindly send us a message with your Name and Order number to Slow Nature support. We will help you to manage the return. We normally respond within 24 hours. 

For the return the proof of purchase is required. The product concerned must be returned :

  • properly packaged in its original packaging, not ruined, damaged or dirty and with all the eventual accessories, instructionings for use and documents
  • without evident marks associated with use, except for those associated with a normal proof of the article (they shall not contain any mark of use or anyway they must not be in a state that could prevent their resale).

Using the law on the right of withdrawal ex art. 49, comma 1, lett. (h) of lgs.d. n. 206/2005 “Code of Consume”: we do not accept goods returned after the 14th days from delivery.

Returns address: 

Claudia Aureli, viale Trieste 35, Rimini, 47921, Italia.

If you have any questions don’t hesitate to drop us a message here. We check our mailbox all the time and will respond to you ASAP.

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