Please kindly send us a message with your Name and Order number to Slow Nature support. We will help you to manage the return. We normally respond within 24 hours.
You have the right to withdraw from the contract concluded with us within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email).
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Gift vouchers are converted into goods, but not paid out in cash. As a goodwill gesture, BVEGANLY can exchange a gift voucher in individual cases. However, there is no legal claim to this.
Unless the parties have agreed otherwise, the right of revocation does not apply to the following contracts: Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the consumer's personal needs are tailored (individualized products).Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
BVEGANLY, Stefanie Endres
• I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*)
• Ordered on (*) / received on (*)
• Name of the consumer (s)
• Address of the consumer (s)
• Signature of the consumer (s) (only if this is communicated on paper)
(*) Delete where inapplicable.Consequences of the withdrawal
If you withdraw from the contract concluded with us, we will have you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than the one we offer have chosen the cheapest standard delivery), to be repaid immediately and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier.
You have to send back or hand over the goods immediately and in any case no later than 14 days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of 14 days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods.
If you have any questions don’t hesitate to drop us a message here. We check our mailbox all the time and will respond to you ASAP.
See the full collection of Bveganly here.